Stakeholders

The Regional ITS Architecture resulted from the consensus input of a diverse set of stakeholders, encompassing traffic, transit, public safety, and many other operating agencies at local, state, and national levels. It includes both public and private sectors and spans the organizations that manage, support, or are impacted by the surface transportation system, with particular focus on agencies that operate transportation systems in the region.

StakeholderDescription
AmtrakPassenger rail services provider with stations in San Marcos, Austin, and Taylor.
Archive Data UsersUsers (and their systems) of general archive data within the Region.
Army Corps of EngineersThe US Army Corps of Engineers is the regulatory agency responsible for reservoirs and waterways including Lake Georgetown and Lake Granger.
Austin EnergyPower and light utility provider and maintainer of streetlights for the City of Austin
Austin/Travis County Office of Emergency ManagementCity of Austin/Travis County joint department that coordinates the citywide and countywide response to large-scale emergencies and disasters. This includes planning and activities for preparedness, response, and recovery phases of a disaster. The Austin/Travis County Emergency Operations Center (EOC) is part of the Office of Emergency Management.
Capital Area MPOMetropolitan planning organization (MPO) for the Austin metropolitan area that currently includes Travis, Williamson, Hays, Bastrop, Burnet, and Caldwell Counties.
CapMetroCapital Metropolitan Transportation Authority provides fixed route and paratransit service in the City of Austin and several surrounding jurisdictions.
CARTSCapital Area Rural Transportation System provides fixed route, commuter route, and demand response transit in portions of Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Travis, and Williamson Counties.
Cellular ProvidersRepresents cellular service providers in the Austin Region.
City of Austin and Travis CountyTransportation event response coordination services for Travis County, including the City of Austin.
City of Austin Aviation DepartmentCity of Austin department responsible for the operation of Austin-Bergstrom International Airport.
City of Austin Center for EventsThe City of Austin department responsible for streamlining special event permitting processes.
City of Austin Convention and Visitors BureauThe City of Austin department of tourism responsible for attracting various travelers, conventions, etc. to the City of Austin.
City of Austin Fire DepartmentCity of Austin department responsible for fire dispatch and response. Dispatched out of CTECC.
City of Austin Police DepartmentCity of Austin department responsible for police dispatch. Dispatched out of CTECC.
City of Austin Public Information OfficeThe office provides the official interface between the City of Austin and the public or other interests outside the city such as the media.
City of Austin Public Works DepartmentThe City of Austin's Public Works Department designs, manages, and inspects major capital improvement projects; promotes bicycle, pedestrian, safe routes to school, and urban trail projects; and maintains the City's network of trails, roadways, and bridges once they are built.
City of Austin Transportation DepartmentThe Austin Transportation Department is responsible for providing a safe, efficient, cost-effective and sustainable roadway, bikeway, walkway and transit system for the City of Austin.
City of Austin Watershed Protection DepartmentDepartment within the City of Austin that is responsible for monitoring floods within the City and getting flood-related information out to other agencies as well as the traveling public.
City of Cedar ParkMunicipal government for the City of Cedar Park. Includes both traffic and maintenance sections for the City.
City of GeorgetownMunicipal government for the City of Georgetown. Includes both traffic and maintenance sections for the City.
City of LeanderMunicipal government for the City of Leander. Includes both traffic and maintenance sections for the City.
City of PflugervilleMunicipal government for the City of Pflugerville. Includes both traffic and maintenance sections for the City.
City of Round RockMunicipal government for the City of Round Rock. Includes both traffic and maintenance sections for the City.
City of San MarcosMunicipal government for the City of San Marcos. Includes both traffic and maintenance sections for the City.
Commercial Information ProviderPrivate provider of regional transportation information, usually on a subscription basis.
Commercial Vehicle Fleet OperationsPrivate commercial vehicle operations that operate within the Region.
County DepartmentsCounty government departments such as road and bridge.
County Emergency Management AgenciesAgencies that coordinate their county's response to large-scale emergencies and disasters. This includes planning and activities for preparedness, response, and recovery phases of a disaster.
County Public SafetyCounty public safety dispatch and emergency response. Dispatch includes County Sheriff and any other county public safety services such as EMS. In many counties responsibilities also include dispatch of Department of Public Safety troopers.
CTRMAThe Central Texas Regional Mobility Authority is responsible for the construction, maintenance and operation of several toll roads in the Region. (i.e. US 183A)
Department of Public SafetyState public safety agency whose responsibilities include issuing Amber Alerts, patroling state highways, and assisting in statewide emergency management operations.
Financial InstitutionBanks involved in the transfer of funds for fare collection as well as for other fee based transportation services.
Hays CountyRepresents the county offices and stakeholders of Hays County.
Independent School DistrictsPublic school districts within the Region. The districts have been included primarily for their role in emergency evacuations where school buses are utilized.
Intercity CarriersPrivate bus carriers that carry passengers to/from intercity terminals (e.g. Greyhound).
Local MediaIncludes both print (newspaper) and broadcast (TV, radio) news media.
Lower Colorado River AuthorityManages the water supply of the lower Colorado River basin. LCRA generates electricity and operates Mansfield Dam and the dam on Lake Buchananas well as several smaller dams in the Region.
MunicipalitiesMunicipalities located within the Region that are not specifically called out by the ITS architecture. (i.e. Leander, Marble Falls, and Burnet)
NOAANational Oceanic and Atmospheric Administration (includes the National Weather Service).
Other Regional Communications ProvidersIntended to be a placeholder for other regional communications providers that operate on either 800 MHz or 900 MHz.
Other Transit Management AgenciesIncludes San Antonio, Houston, Corpus Christi, Dallas, and Fort Worth Transit Management Agencies.
Private Concierge Service ProviderPrivate company who provides mayday support to vehicles through a subscription service.
Private Information ProviderPrivate sector business responsible for the gathering and distribution of traveler information. This service is typically provided on a subscription basis.
Private Rail OperationsCompanies that operate freight rail within the region.
Private Tow/Wrecker ProvidersPrivate companies that provide tow or wrecker services for the Region.
Private Transportation ProvidersPrivate transportation service providers such as taxis, shuttle services, and the Texas State University bus system that operates within the region.
Private TravelersTraveling public accessing various modes of transportation, including surface street, air, rail/transit, and non-motorized.
Public/Private Ambulance ProvidersEmergency medical service providers located within the region.
Radio Network UsersAll current and future users of the radio network. This includes TMCs, maintenance dispatch and vehicles, emergency dispatches and vehicles, transit management/dispatch and vehicles, toll facilities, and multi--modal transportation service providers. The vision for the radio system is that in the future all members of these service groups will have interoperable voice and data radio systems to facilitate a coordinated response during an incident.
Regional Event PromoterGroup that promotes events within the region, such as a Chamber of Commerce or Visitor's Bureau.
Regional Medical CentersHospitals and trauma centers in the Region
Regional Utility CompaniesUtility companies that operate in the region.
Rural Fire DepartmentsRural fire departments that operate using paid, volunteer, or a combination of paid and volunteer staff. These departments are usually dispatched by the County Sheriff or other area PSAP.
Service AgenciesState and Federal agencies who subsidize the funding of paratransit and other demand response transit providers.
SH 130 Concession CompanyThe State Highway 130 Concession Company is responsible for the maintenance and operation of segments 5 and 6 of SH 130, in the southeast portion of the Austin Region.
Statewide Toll AuthoritiesOwn and operate the statewide HUB system for toll collection and reconciliation.
TCEQ - Texas Commission of Environmental QualityThe Texas Commission on Environmental Quality that is responsible for measuring and evaluating the emissions data for cities within the state of Texas.
Texas DEMThe Texas Department of Emergency Management is a division of the Texas Department of Public Safety responsible for the response to large-scale emergencies and disasters.
Travis County Public SafetyPublic safety and emergency response agencies for Travis County. Includes the Travis County Sheriff and Austin/Travis County EMS.
Travis County Transportation and Natural Resources DepartmentDepartment responsible for the construction and maintenance of county roads in Travis County.
TxDMVTexas Department of Motor Vehicles. Responsible for the titling, registration, and licensing of all vehicles in the state and issuing permits for commercial vehicles to operate.
TxDOTTexas Department of Transportation. Responsible for the maintenance and construction of interstates, state routes, and other state roadway facilities in Texas. This general TxDOT stakeholder includes all elements not part of the TxDOT Austin District.
TxDOT Austin DistrictAustin District of TxDOT. Includes traffic, maintenance, and planning and programming. The District includes Mason, Gillespie, Llano, Burnet, Blanco, Hays, Travis, Williamson, Caldwell, Bastrop, and Lee Counties.
TxDOT TODThe Toll Operations Division of TxDOT responsible for the construction, maintenance and operations of toll facilities in the region not managed by CTRMA or the SH 130 Concession Company.
TxDOT Travel DivisionRepresents the Travel Division for TxDOT.
University of TexasThe University of Texas at Austin. Includes all departments of the University, including the UT events department and the UT Police Department..
USGSThe US Geological Survey collects and analyzes environmental data in the region including water level data.
Williamson County Public SafetyPublic safety and emergency response agencies for Williamson County. Includes the Williamson County Sheriff and Williamson County EMS.
Williamson County Road DepartmentDepartment responsible for the construction and maintenance of county roads in Williamson County.